Gestion Lac

Law 25 Regulation

On the protection of personal information

Last updated: January 13, 2025 (art.3.2LP)

Introduction

Respecting the confidentiality of personal information is a central concern of Gestion Lac. We are committed to respecting this Privacy Policy (hereinafter "Policy") to guarantee a high degree of protection for the information collected from users of any of our services.

We are also committed to implementing consistent practices relating to the protection of personal information and to clearly communicating these practices.

This Policy applies to users (hereinafter "you") of the services offered by Gestion Lac (hereinafter "we") our Internet site, namely gestionlac.com and at the branch.

This Policy describes the different situations in which Gestion Lac collects, uses, communicates and retains users' personal information.

1. Consent

1.1. Personal Information

By browsing our website, you acknowledge having read, understood and agreed to be bound by all the clauses contained in this Privacy Policy, as published on our website. You also affirm that you are of legal age under Canadian and Quebec legislation in force or are legally authorized to browse this site.

By voluntarily providing personal information about yourself on our website, you implicitly consent to us collecting, communicating, using and retaining this data for the purposes for which you initially agreed to provide it for the duration necessary to achieve these purposes. (Art. 8.3 and 14 LP)

Before any use of personal information for purposes other than those for which it was initially communicated, we undertake to obtain your consent. (art. 12 LP)

1.2. Sensitive Personal Information

For the collection and use of sensitive personal information, each user must provide express consent without which we will not be authorized to use this information.

Définition : Personal information is sensitive "when, by its nature or due to the context of its use or communication, it raises a high degree of reasonable expectation of privacy." (Article 12 para.4 (2) Act respecting the protection of personal information in the private sector)

You may completely refuse to provide us with one or more requested sensitive personal information, in which case we may not be able to provide you with certain services that require the information in question.

1.3. Withdrawing Consent

At any time, to withdraw your consent to any modality relating to the management of your personal information by Gestion Lac, you only need to complete the Communication Preferences form. Please note that it is sometimes impossible to withdraw your consent if we are bound by legal or contractual requirements.

2. Collection of Personal Information

2.1. Forms

The collection of personal information is done through forms, whether electronic or paper forms. We use these forms to collect:

Name
Email address
Identification numbers
Phone number
Physical address
Date of birth
Social insurance number
Payment information
Vehicles of interest
Estimated budget
Estimated credit score
Type of residence
Occupation and income

Note importante : The user may choose not to provide the requested personal information. However, they may not be able to access the requested services.

2.2. Connection Logs

We collect certain information through log files and cookies. This mainly includes the following information:

Your Internet search
Your IP address
Browser type and language
Date and time of connection
Pages visited
Identification cookies

2.3. Connection Cookies

In order to offer you certain services, we may also collect information through connection cookies (also called "cookies"). Connection cookies are small documents containing information exchanged between a browser and an internet server when a user visits a website.

Some cookies allow us to collect non-personal information that does not allow identification, location or profiling that can be activated during your visit.

We also use connection cookies that allow us to collect, identify or locate a user and/or perform profiling. These connection cookies will be disabled by default.

2.3.1. Information collected using cookies

Basic Information

IP address, browser type, operating system, screen resolution and approximate location.

Session Identifier

Temporary cookies used to maintain the user's session state.

User Preferences

Preferred language, site theme or layout settings.

Navigation History

Pages visited, clicks made and actions taken on the site.

Advertising and Tracking Data

Advertising preferences, social interactions and conversion data.

2.3.2. Types of cookies used

Temporary Cookies

Stored only during your browsing and automatically deleted when you close your browser.

Permanent Cookies

Not deleted when you close your browser and allow us to save your preferences.

Questions about this policy?

If you have questions about our privacy policy or wish to exercise your rights, please do not hesitate to contact us.